Radiologists appreciate SMT PACStations for providing the ability to effortlessly view patient lists from several providers at once, enabling them to stay vigilant for the most critical cases ordered for stat viewing. They particularly benefit from the system-agnostic solution – a rarity in the fragmented medical market – and they often comment on how much they like the configuration of the displays. One thing they don’t comment on much: the monitors themselves.
"We love ViewSonic monitors and we buy quite a few of them," said Garcia. "But the fact that we never hear about them from our customers is a good thing. It means the monitors are working exactly as they should."
Now on their third ViewSonic model, Garcia estimates that his company has purchased in the range of 800 to 900 ViewSonic monitors to date, with installations across the U.S. and Hawaii. The VESA compatible mount and the ability to rotate screen orientation from horizontal to vertical are must-haves that ViewSonic has consistently provided. The recent upgrade to the VG2239Smh keeps SMT’s complex, multi-site PACStations on the forefront of today’s radiology equipment.
"This ViewSonic monitor offered an important feature that allows our product to work in a better way," said Garcia. "It’s a terrific addition to the performance and availability we’ve counted on from ViewSonic monitors over the past three years."
One thing SMT’s customers do notice about their five non-diagnostic displays is the distinctive Finch logo.
"They do recognize the brand," said Garcia. "And the brand recognition is a good thing for us."